Coronavirus (COVID-19) Infection Prevention & Control Policy For
Holistic Massage Leicester Ltd


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My priority is to keep my clients as safe as possible, and prior to re-opening the salon I have implemented a number  of changes which I would like to make you aware of. During the time the salon has been closed I have completed the Coronavirus (COVID-19) Infection Prevention and Control course.

Booking Appointments

If I feel ill or have symptoms of C0VlD-19, I will self-isolate immediately and not come into the salon. This may mean that I have to cancel your appointment at short notice. I appreciate that this may be inconvenient, but it is done entirely for client’s own safety. If your appointment is cancelled, you will be able to re-book again or ask for a full refund / voucher.

If you or any of the people you live with feel ill or display any symptoms of C0VlD-19 – please advise us as soon as possible and DO NOT COME TO THE SALON FOR YOUR APPOINTMENT.

Visiting the Salon

For your safety and to maintain social distancing, I ask that you attend your appointments as close to the appointment time as possible. Please do not turn up early for appointments as this may mean that you come into contact with other clients who are just leaving.

I have increased the frequency of cleaning in the salon including making sure that common surfaces, toilets door handles etc. are wiped clean using disinfectant products between each client.

You will have access to soap and hot water to wash your hands with as soon as you enter the salon and we will also have hand sanitiser available for you to use when you come into the salon.

I will use personal protective equipment (PPE) during your visit and during your treatment. This will include a face mask and visor for me and a face mask for my clients where appropriate.

I can confirm that the laundering of salon towels and uniforms is a priority and I can assure you that all salon laundry is washed at 60 degrees C.

All disposable items are bagged and safely removed from the treatment area between each client.

After the treatment

In order to avoid handling of cash, I would prefer if you could pay for your treatment by contactless card payment please.

All of these procedures have been implemented for your safety and mine. We will continue to take advice from the Government and the NHS regarding safe practice and will amend them as necessary.

Thanks you for your understanding.

Liz Knight – Holistic Massage Leicester Ltd

Published: 28th July 2020.